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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ernesto Figueroa

Ernesto Figueroa

June 6, 2026

5  out of  5
rating by Ernesto Figueroa
"Wonderful customer service and great prices"
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Keel Rochelle

June 5, 2026

5  out of  5
rating by Keel Rochelle
"Shelby you are the best, I am so happy ,I found you I will stay with you, I wish ,I would of found you sooner,thank you, 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹.."
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Deborah Harvey

June 4, 2026

5  out of  5
rating by Deborah Harvey
"I was amazed on the quote I received from Shelby. She's amazing. I'm so pleased to be working with this office. Thanks so much
Deborah Harvey"
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Jeri Millhouse

April 29, 2026

5  out of  5
rating by Jeri Millhouse
"Shelby was fantastic in getting us quick quotes for home and auto and answering all of our questions. State Farm gave us much better rates for much more coverage than other quotes we received. Highly recommend!"
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Kiara Bencomo

April 22, 2026

1  out of  5
rating by Kiara Bencomo
"I was in a dealership in a hurry trying to get the fastest ins i could think of and i had state farm in New Mexico when i lived there, I'm in Arizona now and i honestly didnt ask around and was already getting my new car big mistake , I spoke with Ashley M Kappel to get my auto insurance which because of my ticket record I always pay a high amount, in my opinion agents should be looking for the best option for their customers thats being, if they want higher options, or probably someone like me who is younger, and honestly trying to find the one thats going to save me some money, she mentioned she was going to try get me a discount so I was up for it, mind you im sitting in the dealership just trying to get this over with, I just agreed which now I know it was she was offering me the life ins, which I really dont care for right now, mostly that im js trying to get save money no matter how much it is, I called April 14 trying to cancel that life ins so I can save those couple of bucks, I mentioned to her that I didnt really get explained well about the life ins and she got mad and started sounding like she just wanted to hang up so she did, which is really unprofessional, and rude for a new customer, i talked to the manager right after and she did let me know she canceled the life ins and that my normal auto ins was going to go back to 276, now it is April 20 and I got charged the life ins, and which is really unprofessional on Ashley just because I told her she should had explained to me a little more what she was talking about, so she decided not do anything and not cancel it when i had called on time, and now I got charged for the life ins again, now I called and now suppously it's going to go up to 311 which is alot more from 276, if your a young person please be careful and look around and get more information because its really messed up they are here to help and they just want to make money, really upset that this happened to me. And I work at customer service as well and it is really unprofessional to hang up on customers!"
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Dale Brown

April 8, 2026

5  out of  5
rating by Dale Brown
"Shelby is top notch! She's knowledgeable, efficient, responsive and friendly. We've switched all our insurance to State Farm thru Corey Williams Agency, specifically Shelby. She made it go very smoothly and saved us money significantly"
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Teresa Dennis

April 7, 2026

5  out of  5
rating by Teresa Dennis
"Thank you Shelby for the excellent customer service⭐. Im so grateful for all your help and the price I am now paying for renters and car insurance ☺️"
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Roberta Mason

April 7, 2026

5  out of  5
rating by Roberta Mason
"Very polite and explained everything to my satisfaction."
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Kelli Heidt

March 28, 2026

5  out of  5
rating by Kelli Heidt
"One thing I detest is searching for insurance quotes.
Months later still getting harassed...What I do love was the ease of getting a quote and started up with Corey Williams State Farm Insurance. Thank you Ashley K. for your straight forward approach and communication skills.

Later, a quick call and Corey him self, answered some questions.

The peace of mind is priceless"
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patricia hernandez

March 10, 2026

1  out of  5
rating by patricia hernandez
"This agency is no good, I switched over with them from another insurance company because they quoted me a little lower just so they can cancel my policy after 1 month of use due to some bs reason when I added a motorcycle to the policy."
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Daniel Rider

March 8, 2026

1  out of  5
rating by Daniel Rider
"Cancellation notice sent to me about a week after. Not happy whatsoever about this situation"
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Ruben Nieblas

March 4, 2026

5  out of  5
rating by Ruben Nieblas
"Very professional!!!"
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MaryKay Gilbert

March 3, 2026

5  out of  5
rating by MaryKay Gilbert
"Good response"
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Robert Sordia

March 3, 2026

5  out of  5
rating by Robert Sordia
"Excellent and fast service, cut my Insurance in half! And kept the same coverages for all my vehicles!"
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Raquel Emanuel

February 28, 2026

5  out of  5
rating by Raquel Emanuel
"They gave me a good deal, they were up-front, very knowledgeable, friendly and helpful up-front."
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Cindy Archuleta

February 19, 2026

5  out of  5
rating by Cindy Archuleta
"Great experience!
I spoke with at State Farm.
Shelby was very professional and helpful. I have never dealt with an insurance agent who was so knowledgeable , informative and personable. I told her what I was looking for in car insurance and rental insurance. We
discussed the coverage for both. Shelby explained everything to me regarding my options. I had many questions and she was patient and very knowledgeable.
I was amazed by their great rates! I had been paying so much more with Progressive.
I highly recommend State Farm to anyone looking for great coverage and great rates!
Thank you Shelby for your help!"
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Bill Boyd

February 6, 2026

5  out of  5
rating by Bill Boyd
"Shannon Vollbornis professional, courteous and prompt in responding to my many questions."
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James Leitzman

January 23, 2026

5  out of  5
rating by James Leitzman
"Very professional right to the point very explanatory I recamend Ashley very kind and good attitude."
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Teresa McLane

January 23, 2026

5  out of  5
rating by Teresa McLane
"Have been searching for cheaper auto rates and finally received a quote showing coverage and premium. So happy and called immediately. More coverage, better premium. Awesome lady agent, very thorough. Thank you"
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Alan Feinerman

January 23, 2026

5  out of  5
rating by Alan Feinerman
"great service"
We responded:
"Thank you, Alan! We really appreciate your feedback. Please continue to let us know how we can help with your insurance!"
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John Tsantes

January 22, 2026

5  out of  5
rating by John Tsantes
"After using another insurance company for the past 6 years, I switched to State Farm agent Corey Williams here in Tucson. Not only did I save almost 30% on my premiums for my autos and home, the entire process took less than an hour to make the switch. Shelby and Corey were great to work with. And the best part is that they were always available when I called for followup questions. That almost never happened with my other insurance provider."
We responded:
"Thank you for taking the time to leave your feedback, John! It was our pleasure getting to work with you. Please continue to let us know how we can help. Thank you for trusting our office and State Farm with your insurance!"
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charlie jane halls

January 22, 2026

5  out of  5
rating by charlie jane halls
"Working with Shelby helped me cut the cost of my car insurance in half!"
We responded:
"That is great to hear, Charlie! We are glad Shelby helped you save money. Go get yourself a nice dinner tonight :)"
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Jake Pappas

January 13, 2026

5  out of  5
rating by Jake Pappas
"Absolutely cannot thank Ashley enough for the amount of patience and knowledge. I have a man absolutely great experience everytime we talk and even learn something new. She’s been able to make sure all of our things are insured and covered. I truly feel they have our best interest at heart here."
We responded:
"Thank you so much for sharing, Jake! Ashley works hard to best show up for our customers, so we are happy to hear that it shows. Thank you for trusting our office and State Farm with your insurance :)"
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Jared Robert

January 12, 2026

1  out of  5
rating by Jared Robert
"Requested a quote via an Ad on Facebook. Little did I know it would open me up to constant calls all day and night from insurance salesmen. Most of them have been understanding about the situation and respectfully removed my number from their list. Not this place....

This lady calls me today for 3rd time, trying to sell me insurance. When I explain the situation and respectfully ask I be removed from their call list, she gets an attitude and slams her phone down, like I did something wrong for not wanting to buy from her. Very unprofessional. Even IF I was in the market for new insurance, I would go out of my way to avoid this place.

Corey, you need to get your salespeople in check."
We responded:
"Jared, I appreciate you sharing your perspective. I've personally reviewed the call in question so I could fully understand what happened.

While we do reach out to people who request information through online ads, our expectation is to always keep interactions brief and respectful. When it was clear the call wasn't welcome, my team member simply ended the call and moved on.

I verified you have been removed from any of our systems/lists. I wish you the best moving forward.

- Corey"
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William Moran

December 31, 2025

5  out of  5
rating by William Moran
"Excellent professional service. Very happy."
We responded:
"Thank you for the kind feedback, William! Please let us know how we can continue to help with your insurance policies. Thank you for trusting our office and State Farm with your insurance!"